Privacy Policy

Updated: 25/02/26

At Mourne Peak, we are committed to protecting your privacy. This policy explains how we collect, use and safeguard your personal information in compliance with UK Data Protection laws and the UK GDPR.

1. Information We Collect

To process your order, we collect specific information you provide to us (via our host, Hostinger). This includes:

• Contact Details: Your name, email address and phone number.

• Delivery Details: Your shipping and billing addresses.

• Payment Information: Payments are processed securely via third-party providers (e.g., PayPal/Stripe). We do not store your full credit or debit card details.

• Order History: Records of the photography products you have purchased.

2. Why We Need Your Information

We process your data under the following legal bases:

• Contractual Necessity: To fulfil your order, manage deliveries and provide customer support.

• Legal Compliance: To meet our tax and accounting obligations (e.g., HMRC requirements).

• Legitimate Interests: To improve our website experience and communicate essential service updates.

3. Information Sharing & Disclosure

We never sell your data. We only share information with trusted third parties necessary to run our business:

• Service Providers: Delivery partners (e.g., Royal Mail, DPD) and payment processors.

• Legal Obligations: We may disclose information if required by law, court order, or government request.

4. Data Retention

We retain your personal information only as long as necessary to provide our services.

• Tax Records: In line with UK law, we typically retain transaction data for 6 years for HMRC audit purposes.

• General Inquiry Data: Correspondence not resulting in a sale is deleted after it is no longer required for support.

5. Your Rights

As a UK resident, you have the following rights regarding your data:

• Access: Request a copy of the personal data we hold about you.

• Correction/Deletion: Ask us to update or delete your information (subject to legal retention requirements).

• Withdraw Consent: Where you have given consent (e.g., marketing), you can withdraw it at any time.

• Complaints: You have the right to raise concerns with the Information Commissioner’s Office (ICO).

6. Cookies & Tracking

We may use cookies to ensure our website functions correctly and to analyse traffic.

• Essential Cookies: Required for site navigation and basket functionality.

• Analytical Cookies: Help us understand how visitors use the site (optional). You can manage your preferences through your browser settings at any time.

7. How to Contact Us

For the purposes of UK data protection law, Mourne Peak is the Data Controller. For any questions or to exercise your rights, please contact us at:

Email: info@mournepeak.com